Privacy Policy

Last updated: January 2026

NATIV Performance Nutrition FZCO (“NATIV”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website (the “Site”).

1. Information We Collect

a) Personal Information You Provide

When you interact with our Site, we may collect personal information including but not limited to:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely by third-party providers)

  • Account information (if applicable)

b) Automatically Collected Information

When you visit the Site, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time and date of visits

  • Referring website or search terms

This information helps us understand how customers use the Site and improve performance.

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you about your order or account

  • Provide customer support

  • Send marketing emails (only if you opt in)

  • Improve our website, products, and services

  • Detect and prevent fraud or security issues

  • Comply with legal obligations

3. Marketing Communications

If you opt in, we may send you emails about:

  • Product launches

  • Restocks

  • Promotions

  • Educational content

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

4. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties who help us operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting and analytics providers

  • Email marketing platforms

These third parties are only permitted to use your data to perform services on our behalf and are required to protect it.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyse site performance

  • Improve user experience

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.

6. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including where our service providers operate.
We take appropriate safeguards to ensure your data is protected in accordance with applicable laws.

7. Your Rights (UK & EU Users)

If you are located in the UK or EU, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

To exercise these rights, contact us using the details below.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Comply with legal, tax, and regulatory obligations

9. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal data.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Site is not intended for individuals under the age of 16.
We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.
The updated version will be posted on this page with a revised “Last updated” date.

 

Cookies Policy

This Cookies Policy explains how NATIV Performance Nutrition FZCO (“NATIV”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit our website.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience, and provide information about how the site is used.

2. Types of Cookies We Use

a) Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They include:

  • Shopping cart functionality

  • Checkout and payment processing

  • Security and fraud prevention

b) Performance & Analytics Cookies

These cookies help us understand how visitors use our website so we can improve it. They collect information such as:

  • Pages visited

  • Time spent on the site

  • Traffic sources

(For example: Google Analytics)

c) Functional Cookies

These cookies allow the website to remember your preferences, such as:

  • Language

  • Region

  • Previously viewed products

d) Marketing Cookies

If you consent, these cookies may be used to:

  • Show relevant advertisements

  • Measure campaign performance

  • Support retargeting on platforms such as Instagram or Google

3. Managing Cookies

You can manage or disable cookies through your browser settings at any time.
Please note that disabling certain cookies may affect the functionality of the website.

4. Consent

When you visit our website, you will be asked to consent to the use of non-essential cookies. You may withdraw or modify your consent at any time.

5. Contact

If you have any questions about our use of cookies, please contact us at:

Email: Nativperformance@gmail.com
Company: NATIV Performance Nutrition FZCO